Archive - 2010

October 17th

The Self at the Intersection of Podcamps and Group Psychotherapy #PCCT #AGPA

Note: This blog post started as a message to a mailing list of Group Psychotherapists and has been adapted.

Yesterday was PodcampCT, an unconference about podcasting and social media that I helped organize. It was also the fourth anniversary of my first message on Twitter. I spent the day talking with many people, face to face, about the role of social media in their lives. In one of the discussions, I even brought up the line I often quote from one of the keynotes at the American Group Psychotherapy Association (AGPA) annual conference in Washington, "The self exists at the intersection of our internal neural networks and our external social networks."

It seems to me that there is something important in the idea of thinking about the types of relationships that we have as a result of online social networks. As I write this, I have 1,775 Facebook friends, 3,128 followers on Twitter where I am following 2,910 people. When I have time I try to read at least 300 different blogs a day, and get at least one blog post written each day. The stream of incoming emails is endless and many go unread.

Yes, the self exists at the intersection of our internal neural networks and our external social networks, and for me, that is a very busy intersection.

The British Anthropologist Robin Dunbar, has proposed a theoretical limit to the number of people that we can maintain stable social relationships. The work was based on studies of limits to group sizes and Dunbar suggests is based on the size of the neo-cortex. The exact number varies, but is typically presented as around 150, although Dunbar's work does also explore tribes in the 500-2500 member range.

Are my connections online more tribal than an indication of stable social relationship? Or, has online technology given us the ability to maintain multiple groups of stable social relationships? e.g. In writing this message, I'm stepping into the Group Psychotherapy group of stable social relationships after spending yesterday in the Connecticut Social Media
Enthusiasts group of stable social relationships?

What does all of this do to my 'self'. Is it more fractured? Is it richer? Some combination of both? How does this relate to people coming into small therapeutic groups? How are they changing and what is changing about what they bring into a group?

On top of this, what role does machine mediation take place. I was struck by a journal entry where the writer talked about calling people on the phone instead of contacting them via email. Later, in the entry she spoke about how Facebook has produced a new form of relating to people through a machine. This really struck me. Calling someone on a telephone is also relating to them through a machine. Actually, through a collection of machines, and these days, more and more of the machines involved in transmitting the audio signal from one telephone to another are computers.

Last month, there was an interesting article on NPR about functional connectivity MRIs. They are being used to better understand what is going on with autistic children. Instead of measuring the brain size of children, researchers have been focusing on the connections in the brain. The broadcast spoke about how some connections grow and others are pruned away as brains grow, but that process seems to get delayed for children with autism and some other developmental disorders.

What particularly struck me was about how autistic brains do not function as well because of abnormal retained connections all over the place. Does this say something about how we should be managing our social networks? Was the writer of the journal entry who was unsubscribing to many of her mailing lists on to something important?

I have not unsubcribed from many of the mailing lists that I am on, but I am selective about which emails I read and how closely I read them. I still read the Group Psychotherapy list fairly closely, but often with a little bit of a delay. I often simply glance at the title or author of emails on other lists before simply deleting them, and if I find the percentage of interesting emails I'm getting on some list drops below a specific threshhold, I unsubscribe. I have multiple email addresses and go for long periods without checking some of the email accounts.

Yes, I do believe the self exists at the intersection of our internal neural networks and our external social networks. Online social media has made that intersection very busy for many of us. Changes in technology will cause this to continue to evolve and our means of handling this and what it does to our 'selves' need to evolve as well.

Thoughts? Comments?

October 16th

PodcampCT : The Edge Between Knowing and Not-Knowing - #PCCT

Years ago, I read a fascinating paper entitled Our Best Work Happens When We Don't Know What We're Doing. It had been presented at the 1999 International Society for the Psychoanalytic Study of Organizations and talked about how “learning involves working at the edge between knowing and not-knowing”.

It seems like this paper provides a useful framework for understanding Podcamps. First, I should make it clear that it is not about trying to do something that you don’t know how to do. Any attempt by me at brain surgery would be unlikely to be some of my best work. Instead, the paper talks about “the edge between knowing and not-knowing”. I should also note that it has been years since I’ve read that paper, so my thoughts may have drifted from some of the original ideas in the paper.

To me, a good podcamp exists on the edge between knowing and not-knowing. It is important to know how to create an environment where people can learn. Podcamps grow out of the open space technology and unconference traditions where learning comes out of treating everyone as an equal and focusing on facilitated discussions instead of presentations.

I write this blog post a couple hours before PodcampCT starts. We still do not have a set agenda. We won’t have a set agenda until after people have checked in and shared there ideas for the sessions to cover. Even then, there will be a bit of flexibility in the agenda. Yesterday, I wrote some initial thoughts about a possible PodcampCT agenda, but the real agenda will form as the people gather, and the list of people attending continues to change as new people register. Even over night, new people registered, and I expect we’ll have people registering at the door.

One person contacted the PodcampCT organizers writing

I'm being asked to pay $25 and maybe more to receive, well, nothing specific, but it'll be about social media. Do I have that right?

The schedule lists time slots, but no definite topics to be covered...

I'm used to implied contracts – when I sit down at a restaurant table I expect to be served food, and I commit to paying for what I order.  But I'm a little stuck on this implied contract: if I give you my $25 what, exactly, will I receive beyond the opportunity to interact with other people who also paid the $25 and want to receive some value for it?

Is this kind of transaction a "new normal" for online business: give me money and you'll get, well, something, probably? 

The writer received several replies pointing out that, no, they don’t have it right. Participants will received some very specific information about social media. Definite topics about social media will be explored. The issue is that people don’t know the exact details of what specific topics will be covered. The conference itself exists at the edge of knowing and not-knowing.

As an aside, when I pay my $25 at a restaurant, I often sit at the edge of knowing and not-knowing. Yes, I could go to the same restaurant everyday and order the same clams and linguini. Assuming the same chef is there with the same ingredients, I can be pretty sure about what I’ll get. However, I like try new restaurants and new dishes. I like to experience something new, and learn more about what I like and don’t like. The same applies to Podcamp, except that it is a potluck where everyone brings their favorite dishes.

I do not know what I am going to learn today. If I knew it already, I’d probably have already learned it and would get less out of Podcamp. Instead, I am going with the expectation of learning something I don’t already know.

I know a fair amount about location specific social media. I’ll check-in on Foursquare when I get there. I might check in on some other systems as well. I know that some bright people will be there who know a lot more about location specific social media than I do. I hope to sit with them and others seeking to learn from one another and discover something I don’t know about location specific social media.

I also know a fair amount about the use of barcodes in social media. I’ve written a fair amount about QR Codes. I am hoping to sit down in a session talking about QR Codes. I suspect I won’t learn much that I don’t know about QR Codes already, but I expect that some people will ask questions, most likely about use cases, that will cause me to learn something new about how QR Codes can be used.

I know the framework of the schedule, four sessions, probably between five and seven concurrent tracks, with time for networking during coffee, lunch and afterwards for drinks. I don’t know what the group of people who gather will end up thinking is important and I hope to learn something from that as well.

On one level, I know exactly what I’m doing today. I’m going to Podcamp, a chance to learn about social media. On the other hand, I don’t know what I’ll be doing. I’ll be hanging out on the edge of knowing and not-knowing about social media. I’ll be moving that edge for myself and I’m pretty excited to be going.

October 15th

PodcampCT Sessions - #pcct

PodcampCT is tomorrow! Have you registered yet? Have you submitted your ideas for a PodcampCT session?

More and more people are, and with Podcamp tomorrow it is well past the time for me to start organizing my thoughts about whom I want to meet and talk with, and which discussions I want to attend. (For those interested in why I said which 'discussions' I want to attend, as opposed to which sessions, or even worse, which presentations, check out my post, Podcamp Reflections - #PCCT. While you're at it, check out a related blog post about REBarCamp.)

Looking at the list of registered participants, I've been building a Twitter list of PodcampCT attendees. A few other people have been building similar lists. It gives me a chance to get to know some of the people ahead of time, although I must admit, I know a lot of them fairly well already. Please check these lists yourself and find people you want to meet at PodcampCT.

The other thing I'm checking is the list of session ideas for PodcampCT. There are some great ideas and I expect some great discussions. Exactly how the sessions will be arranged, in typical unconference style, will be determined the morning of Podcamp. However, that doesn't mean we can't spend time talking about the ideas, how they might be grouped and other ideas right now. With that, I'm putting together some of the groupings that make sense to me.

Location

Morriss has suggested Geolocation – It’s Everywhere! and Sonya has suggested Location-based social networks. The two sound fairly similar, but there is probably enough to discuss in a few different sessions. Which service is best? What about privacy? Why do this at all? How does this relate to location based advertising? How does it relate to storytelling?

Related to this is a session idea by Giulia, Continuing the Social Circle – Online and In Person Doing things in person takes place at some location. What is the location? What roles do locations play in continuing the social circle?

Suzi had a similar idea, Crossing the Online Border: Taking Conversations Into the Real World.

Barcodes for fun and profit

Barcodes, and especially two dimensional QR codes, are a topic I’ve long been interested in. It is a topic that stands by itself quite nicely. Should we use QR Codes? Datamatix codes? Microsofts 2D codes? Are there advantages to using one dimensional barcodes like the UPC codes? How can you use them to promote your business? What can be done for fun and games with barcodes? Who is doing interesting things with them? To me, one of the most interesting aspects is how this ties together with location. Typically, I see a QR Code in some location. What is the location and how does it relate to a companies location specific marketing?

Narrative

Another topic that is really important to me is narrative. What is the underlying story of any event, blog post, political campaign, or social media discussion? I have plenty of stories about the importance of narrative, so much so that my business card now describes me as an “Internet Raconteur". There are a lot of different ways to approach this. Andre posted a session idea, The Power of Story in Social Movements. This sounds like a good high level discussion. There are also questions about how it relates to business and other activities. Examples of successful narratives are also worth exploring.

As an aside, it is possible to vote, thumbs up or thumbs down on a topic, and Andre’s session idea about story received a lot of thumbs up, but it also received a lot of thumbs down. I’m curious about why.

Joe suggested an idea that is closely related, What’s your Social Media success story? Perhaps Joe and Andre can collaborate on this

Narrative is especially important in journalism. A good journalist tells a story that people can relate to while providing context and important information. Kirk has suggested Getting Social with the News Media. For me, news has always been social, especially passing around sections of the Sunday New York Times on the beach and getting into lively discussions about the articles. How do news organizations take this experience and recreate it online? This could be a fascinating discussion.

Another interesting take on this is Richard’s session idea, How to engage your community and stimulate dialog?. I guess that reflects some of my own thinking. Community engagement, to me, is based on narrative and discussion. Richard writes about the quality of the traffic, which fits nicely into the discussions about SEO and analytics below.

Tools

One topic that has brought a lot of interest are tools related. How do I do this or that task? Perhaps the best starting point is a session Jack came up with, Help Me! I’m New, Where Do I Begin? This should be one of the first sessions. It may help newer people figure out how to get the most out of the day.

Paul submitted Screencasting 101. How do you set up a screencast? What tools do people like to use? I haven't really done any screencasting. I've recorded sessions, using tools like FRAPS on the PC and load-applet on the N900 , but that is about it.

Besides screencasting, there are videos. Michael suggested How to use video sites such as YouTube, UStream etc… Hopefully, people will leave stream video from PodcampCT, share their videos on YouTube, etc. Another important topic related to this is editing tools. What do you use to edit your videos?

Christopher posted Using Audio to Market Your Business: Blogtalk Radio, Talkshoe, Podcasts. This sounds like a great session. My daughter has been doing an Internet based radio show using Blogtalkradio for over two years. It isn’t about her business. If anything, it is closer to a StoryCorps idea. I’ve been interested in looking at how Talkshoe contrasts with BlogTalkRadio. I’m interested in hearing what people are doing with Skype, SIP, Google Voice and other tools. I’m interested in finding out if there are other similar services. Also, I’m curious about how cellphones fit into this. I use Skype, SIP and Google Voice with my cellphone. As with video, editing is also an important subtopic here.

My preference would be to have this be a bigger topic than simply using audio to market a business. Going back to my focus on narrative, I would like to see something like, “What are the best tools to tell your story online using audio?”

Derek suggested 3D Virtual Worlds and Social Media. I really like this idea. I’ve written a lot about virtual worlds. This can also tie nicely into the various discussions about video and screencasting. I am a big fan of machinima and I’d love to see some machinima podcasts. A great illustration of what can be done with this on a very simple podcasting style is Virtually Speaking a talk show done in Second Life and simulcast on BlogTalkRadio.

Betsy has posted Teach me SEO Basics. I often dismiss SEO as snake oil salesmanship, yet I try to use as many SEO techniques as I can. My site is built on Drupal which is well set up for SEO. I joined in a great discussion about SEO basics at one of the WesternMass Podcamps. Charlie, who unfortunately won’t be able to make it, suggested I need more web traffic! This seems to fit nicely into a broader discussion of SEO and other ways of building traffic.

Betsy also posted Teach me How to Understand and Interpret basic online analytical tools. I play a lot with Google Analytics, Compete, Quantcast, Alexa, internal metrics and other tools. It is a great topic that people really need to discuss. It also fits very nicely with the SEO topic.

Identity

Much of this relates back to our online identities. Sherry has suggested Handling “handles”. How do you manage multiple Social Media accounts?. Another suggestion I saw, but can’t find now, is about managing email. That one seemed fairly specific about moving from Outlook to Gmail, but I think the bigger and more interesting issues are around how we handle our email, in terms of having multiple addresses, and perhaps multiple personae related to the addresses, how we organize the emails so we don’t get overwhelmed. All of this fits nicely into Sherry’s idea.

Tim suggested a closely related topic, Managing my social media time, or Let’s get real – I’m already busy running my business!

This post was created as a fairly quick perusal of session ideas and adding in a few thoughts of my own. I hope people will spend a little time thinking about what sessions they find most interesting and I look forward to seeing everyone tomorrow.

October 14th

Remembering Roger

Sometimes in these days of instant communications, news still moves slowly. I found that to be the case today when I received a phone call asking if I knew that my Uncle Roger died last week. A couple people had sent me emails to let me know, but they went to an old address that I don’t often check.

Roger was my father’s older brother. He was 83 years old and had been fighting Alzheimer’s disease. The reports are that he died peacefully with his wife of 62 years by his side.

When I was young he and his family lived near Albany, NY. My father’s younger brother lived in the suburbs of Washington, DC, so we referred to our relatives as the Albany Hyneses and the Washington Hyneses. We were not as close knit a family as my wife’s family is, and we would only see the Albany Hyneses a few times a year, and the Washington Hyneses even less.

It was a little over an hour to Uncle Roger’s house. We would all pile in the blue dodge van and head over Petersburg Pass to Albany. My memories of the trips are fuzzy. They lived in a suburban community. We would pull into the driveway and enter into the house through the basement. In the basement as a pool table. Hanging above the pool table where two strings of beads. Every fifth bead had a number on it, 5, 10, 15. They were used for scoring the pool games.

Roger had three sons, Keith, Scott and Craig. Craig, the youngest was four years older than I. He was a year younger than my eldest brother and a year older than my second eldest brother. My younger sister and I were often the odd wheels out at these gatherings.

Upstairs were the stereotypical family reunions; casseroles, macaroni salads, maybe even shredded carrots in Jello. Uncle Roger worked for Armour Meat Packing, so there were probably hot dogs and cold cuts. In our family, alcohol was primarily used for medicinal purposes. There would be a bottle of brandy stuck somewhere in the corner of the medicine cabinet to be taken for various ailments. The Albany Hyneses were different. They drank alcohol for pleasure. I seem to remember them mostly drinking wine, but also I seem to recall times when my mother would have a whiskey sour.

Another thing that was different was television. My memories are that they had a nice color television. We didn’t get a television until I was about seven, and then it was a small black and white set that received three channels. They were Albany stations, and I suspect that it was the same three channels that the Albany Hyneses watched.

Yet they watched different shows. We watched the Wonderful World of Disney and The FBI with Ephraim Zimbalist Jr. They watched The Lawrence Welk Show. It was jovial times at the Albany Hyneses and Uncle Roger always seemed happy.

Another thing that made the Albany Hyneses different was that they were golfers. When I worked as a caddy when I got a little bit older, I got a little bit of a glimpse into their world and found a little common ground. But my caddying was short lived and we still didn’t see them that often.

When Uncle Roger retired, he moved down to Hilton Head, SC, presumably to play as much golf as he pleased. I don’t remember seeing them again after they moved, but on rare occasions I would communicate with one of the Albany Hyneses. Then I heard that he had Alzheimer’s. Every so often, I would here a comment about how the disease was progressing.

My wife’s grandfather had died of Alzheimer’s so I had a good sense of what was going on, even as I just heard snippets from afar. Now, Uncle Roger is dead. The disease slowly took his memory and finally his life. Now, all I have are a few fragile memories of Uncle Roger.

Rest In Peace, Roger Folkins Hynes, Jr.

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New Haven Amended Miranda Rights

The New Haven Independent has posted an article about the tasings of Yale students at a club the other weekend: Cell Phone Commands Led To Club Tasings.

The article talks about the New Haven Independent obtaining police reports through a Freedom of Information request after the police refused to disclose details of what happened at the club.

The reports indicate that the two arrests stemmed from the disobeying of an order to put cell phones away. The reports do not explicitly state why that order was given.

The article placed the event in the context of “a number of complaints about excessive police aggression in other incidents”.

The students were charged with “one count each of inciting a riot, interfering with a police officer, and disorderly conduct.”

The case for interfering with a police office appears to be based on the following:

“Lieutenant Reddish explained that Jefferson’s actions hindered the investigation by deterring other officers from doing their duties by having to repeatedly come back to him and tell him to put his phone away

It appears as if the real interference is based on the police department’s repeated efforts to avoid scrutiny of its actions in their unreasonable and unsupported demand that people put away cellphones. If this request had not been made, the officers would not have been pulled away from doing real police duties. This interference is further illustrated by the police department’s refusal to release these reports until compelled to do so under the Freedom of Information Act.

The counts of inciting a riot and disorderly conduct appear to be based on the following:

While the Lieutenant was speaking to him Jefferson kept looking away and rolling his eyes, Jefferson was smirking and laughing at the lieutenant

There is nothing more disorderly than laughing at a police officer on a power trip. Yet these power trips are what do the most damage to law enforcement. There are many great law enforcement officers in Connecticut and I am proud that includes several relatives of mine. It is unfortunate when a few bad apples damage the reputation of law enforcement officials and the City of New Haven would be well advised to weed out those bad apples as quickly as possible.

This is not to say that the students are above reproach. Too often in our country, people place their individual freedoms over and above their responsibilities. They act as if they deserve some special privileges because of the family they are born into, how much money their family makes, or how skilled they are athletically.

However, if we begin tasing people because they act obnoxiously out of their self-importance and belief that their rights outweigh their responsibilities, then we would probably have at least half of the people running for office in hospitals.

All in all, as a person committed to transparency, it appears as if the real fault lies with a few bad apples in the New Haven Police Department who are more committed to coverups than to community policing. It was compounded by recent events around New Haven clubs and senses of privilege that some people have. Either the New Haven Police Department needs to get rid of the bad apples, or it needs a new version of the Miranda Rights:

“You have the right to remain silent. Anything you say on a cellphone, or even attempting to use a cellphone in the vicinity of a police officer will be used against you, not only in a court of law, but as justification for excessive physical abuse. You have the right to speak to an attorney. You just can’t do it on a cellphone in the vicinity of a police officer. If you cannot afford an attorney one will be appointed for you. If you go to Yale, you can count on your parents hiring some of the best lawyers in the land, probably Yale Law School graduates or lecturers and suing our asses off.”

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