Media

Media

Two Views of Twitter for Journalists

The Columbia Journalism Review, in light of the New York Times article, Citizen Journalists Provided Glimpses of Mumbai Attacks is asking, How Should Journalists Use Twitter?

What does Twitter add to the coverage of such stories? What does it subtract? ... Is Twitter anything more than just a stupid human trick? Where does it—where should it—fit into the larger universe of Web-based journalism?

Well, I’m no expert on journalism. I’m a blogger and a microblogger and people always get stuck on the relationship between blogging and journalism. As to Twitter, I have a pretty good ranking according to sites like Twitter grader and I have been on Twitter for over two years now, as well as just about any other microblogging system I can find, so I do have a few opinions.

Recently, I wrote a blog post entitled I Get My News on Twitter.... I talked about tools that I use to organize the information I get from Twitter and emerging tools in the space. This points to two ways that I believe journalists should be using Twitter.

It is a great place to get raw information. It is standing in a virtual crowd, listening for voices that have something to say. When you hear someone saying something interesting, you sidle over to them, listen to what they have to say, and if possible and appropriate, join in the conversation. This is useful for finding people on the ground who are smart and have something to say at a disaster far away, like the terrorism attacks in Mumbai.

It is also useful on a local beat. An editor of a local paper mentioned to me at dinner one evening that his reporters use Twitter to get reports from local emergency services, sort of like a twenty-first century police scanner.

I’m currently trying to get as many of my sources to use Twitter as possible. If something important happens at the capital, I might not get the first call or text message, unless it is a text message sent to Twitter, and then I get it as soon as everyone else, or maybe a little sooner if I’m better at using Twitter than others.

Beyond that, Twitter is a great way of getting your message out. When I create a blog post, Twitterfeed reads my RSS feed and creates a Tweet for me with a link back to my blog post. If I want to be the first person to get a message out, I’ll send a quick headline tweet out letting people know what is going on, and follow up with a blog post later.

I currently subscribe to the Twitter streams of quite a few news organizations. Twitter becomes my news scroll. News organizations that want me as a reader need to try and get in my news scroll.

To me, Twitter isn’t just another stupid trick and while it is using a new medium and a new format, it doesn’t seem all that new either. It sort of reminds me of the teletype at the college radio station that I would gather around with my friends decades ago. It will be interesting to see what other people have to say.

Oh, and by the way, I heard about the CJR article on Twitter.

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I Get My News on Twitter and How to do it Better

At the journalism conference at Central Connecticut State University, I told one of the organizers that I had heard about the conference through Twitter. She was pleased to hear that and mentioned it in part of the introduction. Twitter is changing the way people gather news. As I sat there, it occurred to me, “I Get My News on Twitter”.

When major events, or even minor events happen, I usually hear about it first on Twitter. Yesterday, Colin McEnroe talked about Twitter on his radio show, and I heard about that via Twitter. I heard about the attacks in Mumbai via Twitter. When there have been earthquakes or tornados, I’ve heard about that first from Twitter.

One problem is that I currently follow over 900 people on Twitter. It can be hard to keep them straight. One tool that I used to try and help with this is FriendFeed. FriendFeed aggregates information from Twitter, FriendFeed, Facebook, Identi.ca, Flickr, and many other services. Beyond that, it allows you to set up rooms where people can gather. I’ve set up rooms for various groups that I’m part of and that has been helpful.

Another site that I’ve really liked recently is My Social Chatter. It brings up a Twitter screen in half the page and a FriendFeed screen in the other half. Every two minutes it refreshes.

It was watching the FriendFeed section of MySocialChatter, that I learned about PeopleBrowsr. When I first started playing with it last night, it was very slow, perhaps because Robert Scoble had just mentioned it. It is still listed as being in Alpha testing; as I write this, it is listed as version 0.691.

This morning, I went back, and started to use it to tag people that I know from EntreCard. It was very easy to find a lot of friends from EntreCard on Twitter using PeopleBrowsr and to tag them. Unfortunately, I haven’t found an easy way to see a stream of all the people with a specific tag. I hope this is coming soon.

As I write this blog post and continue to test PeopleBrowsr and post tweets about it, I received a message from NutureGirl about PeopleBrowsr being in Alpha and a new version coming soon. In a subsequent Tweet, she talks about PeopleBrowsr as one of her clients. She describes herself as a ‘Community Flow Catalyst’; a great title. If the folks launching PeopleBrowsr have a ‘Community Flow Catalyst’ working for them on Thanksgiving morning, while they are still in beta, I have very high hopes for the project. Other sites should learn from PeoleBrowsr and make sure they have ‘Community Flow Catalysts’ in from the very beginning.

Another site that I’m keeping an eye on is tarpipe.com. Unlike PeopleBrowsr, they claim to already in be in Beta, but their beta seems much less reliable than PeopleBrowsr’s Alpha. What I like about tarpipe is that it uses OpenID for authentication. However, the signup process just isn’t working, at least for me. I’ll check it again some other day.

On the topic of OpenID, many people are lauding the Obama administration for including OpenID support on change.gov. I’m also very excited about it. They are using intensedebate to handle the OpenID authentication. The one problem I have is that intensedebate does not appear to fully support OpenID v 2.0.

In particular, OpenID v 2.0 supports xri. So, using one of my inames identities, I can log into sites that support OpenId v 2.0. The two inames identities that I use are =aldon.hynes and @ahynes1. They use different inames services, but what is really cool is that if the site supports OpenID V 2.0, like identi.ca does, then I can login simply as @ahynes1. Pretty cool for microblogging services. I just wish I could login a =aldon.hynes on Change.gov

The Future of the Newspaper, Part 2

My blog post yesterday about The Future of the Newspaper has received a bunch of comments on blogs in several locations and I felt that it was important to follow up on them.

First, I want to make this clear that this is not intended as a criticism of Steve Collins. Before reading Rick Green’s interview with Steve, I didn’t know who he was. I suspect that while Steve and I may disagree with some of the particulars about what the effect that the closing of the Bristol Press might have, I suspect that we also agree on many aspects about the importance of journalism and what can be done to improve journalism. I especially applaud his work with The Tattoo and encourage people to check out his blog, bristolnews.blogspot.com.

One of the key differences that Steve and I have is about how quickly the vacuum will be filled should the Bristol Press cease operations. Bill Densmore, the director of the New England News Forum (NENF) posed the question about how NENF could “rally j-schools around New England to incubate local online news communities in Bristol and New Britain”.

With Central Connecticut State University (CCSU) in New Britain beginning to offer a major in journalism, there is the potential for a great center right in New Britain.

Meanwhile, David Cohn of Spot Us, has been talking about alternative ways of funding journalism projects. Spot.Us is centered in San Francisco and is an opportunity for direct funding of investigative reporting by the public. They have just completed funding The Return of the Hooverville: Car and Tent Cities on the Rise in San Francisco.

Spot.us is open source, which means that anyone can download it, modify it and run their own version. Geeks can check out the code here. David does not that the code needs further refinement before it is launched in other cities, which he is hoping to be able to do sometime in 2009. Could Spot.Us be used to fund an online replacement to the Bristol Press? Perhaps. Instead of focusing on investigative reports, it could perhaps also be used to fund a beat or other aspects of running a newspaper. Spot.Us might work well in collaboration with a project like the Online Journalism Project which Paul Bass runs.

Yet much of this is focused on how content can be created and the creators can be paid. Another issue is distribution. Steve notes that many of the Bristol Press’ readers are older and may not be online, or if they are online, may be limited in what they can do online. The Pew has found that only about 34% of people 65 or older are online, so Steve’s concern here is important.

However, I suspect that many of the older newspaper readers do have cable television and getting people to produce a public access show reading from an online news source might address a large portion of this issue. Today, in a completely unrelated discussion, I received an email from another person wanting to set up a public access television show in Fairfield County. Beyond that, I view some of this as a digital divide issue. If demise potential demise of a local newspaper could encourage people to address the digital divide, that would be another silver lining to the dark cloud.

Related to all of this are the efforts of the Journal Inquirer to better connect with other media sources online. As a result of this, I now have links to recent stories from the Journal Inquirer on my Connecticut and Politics pages. The two most recent article in my political section show on the Journal Inquirer pages. With that, I’ve been following articles in the Journal Inquirer more closely and found the story about Rell wanting her critics’ e-mails. It is a fascinating story that I would love to see get some legs and some discussion. Perhaps when I get a moment, I’ll write more about this.

Will the Bristol Press get shut down? Will online news rush to fill in the gap? Will people find ways of taking online news beyond the Internet to those that are offline? It’s hard to tell. Yet the way I see it, there are a lot of interesting possibilities and I look forward to seeing how they develop.

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The Future of the Newspaper

The future of newspapers took on a new urgency in Connecticut when Editor and Published wrote about Two Connecticut Dailies Facing Shuttering if a Buyer isn’t Found. Those of us that follow media discussions at conference after conference may have grown a tad weary of the topic. Sure, there is a constant stream of stories about newspapers cutting back and dire predictions about the impact this will have on news coverage and our democracy, but the world continues to function. This, however, if something different, people warn me. Two newspapers may shut down completely.

I remain unimpressed. I remember when cities lost their morning or evening newspapers and continued to function. I remember when small towns lost their papers and everyone still seemed to know everything that was going on. No, the concern about the possible demise of local newspapers sounds an awful lot like the possible demise of banks or car manufacturers, and I expect that we’ll get through all of these events just fine.

Rick Green, of the Hartford Courant has an interview with Steve Collins, who is a reporter for one of the newspapers facing potential demise. Rick writes, “News blogs, which are popping up all over, aren't the answer, Collins said, because they can't possibly provide the breadth of a local paper.”

I appreciate Collins’ situation. He may be out of a job soon. Yet, I’m not sure that I agree that blogs can’t possible provide the breadth of a local paper. I’m not finding much in the local papers around here about the Woodbridge Board of Education meetings or the Woodbridge Democratic Town Committee meetings. With the exception of the videotaping of the Board of Education meetings for the government channel, I don’t believe there is anyone besides me reporting on these meetings. As to finding news about local births or high school sports scores, I’d much rather read the blog post by a grandmother whose daughter has just delivered a new grandchild or the father who has just seen his daughter win a swim meet.

The Tale of Three Superintendents

As I write this, I believe my seven year old daughter is sitting in the superintendent’s office explaining to him what she has said online. Those of you who have followed my coverage of the Doninger case might expect me to be irate. In fact, I am ecstatic. Let me explain.

When Avery Doninger was a junior at Lewis Mills High School, she was secretary of the student council. She worked hard to help organize a battle of the bands at her school and at one student council meeting was told that due to scheduling issues, the Jamfest would need to be rescheduled or moved to a different location. She, and some fellow students reached out to the community to encourage parents to contact the school administration and urge them to reconsider.

The school administration did not take kindly to being contacted by parents and confronted Avery and the other students, telling them that unless certain conditions were met, conditions that Avery did not believe were possible, Jamfest would be cancelled.

That evening at home, she wrote in her personal diary something to the effect, “Thanks to the douchebags at the central office, Jamfest is cancelled.” She went on to describe how all the calls from parents had pissed off people at the central office and she encouraged more parents to call.

The problem is that her personal diary was on Livejournal, a website where many people write there personal thoughts so their friends can see them. Some weeks later, the son of the superintendent found the diary entry and pointed it out to her mother. Her mother responded by forbidding Avery to run for re-election as class secretary. Nonetheless, Avery won the election as a write-in candidate, which the school refused to recognize.

Avery has since graduated and is spending this year as a volunteer for AmeriCorps. However, a lawsuit lingers. Avery’s mother did not believe that the school should punish children for things that they do at home. That should be the purview of the parents. Mrs. Doninger spoke with the school about appropriate punishments for using language that some find objectionable. Yet the school administration was intransigent.

Mrs. Doninger then filed a suit against the school for violating her daughter’s freedom of speech. As is typical for cases like this, they move slowly. The school argued to have the case moved from the Connecticut courts to the Federal courts. The Doningers sought a preliminary injunction to allow Avery to take her duly elected position as class secretary, but the District court did not grant the injunction. This was appealed to the Second Circuit which did not override the judges decision.

Since then, the superintendent has retired. The principal has been reprimanded for emails that she has sent violating students’ privacy. Some of these emails have been released because of Freedom of Information requests and paint a picture of a vindictive school administration seeking vengeance as opposed to protecting the school from significant disruption. In fact, it appears that any significant disruption stems not from the blog post, nor even from the email the students sent, but from the initial decision of the school administration, yet again postponing or canceling the Jamfest.

Last week, I was back in District Court, where the defense was arguing for a summary dismissal of the case. The plaintiffs presented evidence that had not been available during the hearings for the preliminary injunction and argued that the dispute of facts of the case warrants a full jury trial. The defense argued that the facts in dispute were not material and that even if they were, the whole thing should be dismissed because of qualified immunity.

The qualified immunity argument seemed especially twisted. To show qualified immunity, you need to show that reasonable people would argue whether or not the principal’s actions were legitimate. Much of this hung on whether or not reasonable people might guess that at some point in the near future the courts might overturn previous decisions that the reach of schools to punish students for what they say stops at the school gate.

Now, a reasonable school administration would probably settle this out of court, unless the school administration really wants to assert its right to reach into students’ bedrooms. So far, such reasonableness seems to have eluded the Region 10 School District.

This takes me back to Dr. Stella, who is the superintendent for the Woodbridge School District. Like many school districts, the Woodbridge District is struggling to find how to use the Internet to enhance the education of its students. Last week, Dr. Stella attended the convention of the Connection Association of Boards of Education (CABE). At this conference he attended a session entitled, “New Ways of Communicating in an Electronic Age”. The presenter was the third superintendent that I wish to highlight.

David Title is superintendent of the Bloomfield Public Schools and he spoke about his blog. As far as I can tell, Dr. Title has not used the word “douchebag” to describe people that he disagrees with. Instead, he has set an example of how superintendents can use the Internet to get the message out about what is going on at the school.

I can only imagine what would have happened if Avery attended the Bloomfield Public Schools. I imagine him telling Avery that he understands that her post was on a private diary at home and published on the Internet, which gives space for more emotional outbursts, but that he feels she should work on communicating her views in a more positive and articulate manner. Perhaps he would even have asked her to write a guest post, on his blog, about how students could better deal with their frustrations and be heard by the school administration and the public. That would have been a true example of using blogs to communicate and educate. Yet, unfortunately, Avery was not in the Bloomfield Public School system.

I, on the other hand, am fortunate. I went to the Board of Education meeting last night where the CABE conference and Superintendent Title’s presentation was discussed. After the meeting, I had an opportunity to talk with Dr. Stella about the issues of making sure that the Internet is used as effectively as possible to further students’ education while at the same time, not putting students at undue risk.

I mentioned Fiona’s Radio Show which she does every Sunday evening at 6:30. Fiona and I talk about the events of the week. It provides a great opportunity for some quality father-daughter time, and is building an archive of recordings that Fiona will be able to go back years hence, to find out what her life was like when she was seven. I suggested that perhaps some Sunday, Dr. Stella could call into Fiona’s radio show.

Dr. Stella was intrigued. He suggested that Fiona should find a time to come down to his office and tell him about her radio show. That is why my daughter has gone to the superintendent’s office this afternoon and why I am pleased about it. Dr. Stella and Dr. Title are examples of superintendents working hard to use new communication tools to improve their schools. I’m sorry that Avery didn’t have a superintendent like that to deal with, but I hope that this story, and others like it will be an encouragement to superintendents across Connecticut to move into a Twenty First Century that teaches and encourages intelligent use of new communications media.

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