I have been using Nimble regularly for the past week. The personal version is free, which makes it well worth the price. I've received messages from Nimble's Community Manager and their Director. I'm always impressed when a community director responds to my tweets, blog posts, or other content. The message from their director was via LinkedIn and I suspect may have been automated. Nonetheless, they are doing a good job of managing online relationships and since they make a social contact relationship management system, that's a good sign.

It took a little while to get going smoothly. They had various messages about upgrading their infrastructure, which may have been part of the issue. Once things started more smoothly, the email started flowing in. Even if you don't want a CRM, it is worth it simply as a great IMAP client.

One of the issues that I run into with being online, all over the place, is that the best way to contact me has frequently changed depending on improvements in one system or another, and often important messages have gone unnoticed for extended periods. With Nimble, I can tell people that Gmail, my orient-lodge address, Facebook, Twitter, and LinkedIn are all good ways of contacting me, and I can see the emails all mixed together.

All of that said, I really haven't used it in a particularly CRM sort of way, but I don't really have a lot of needs that way, personally. It will be interesting to see if as I get more data into the CRM, my experiences and usage will change.

If you've tried Nimble, let me know your thoughts? What has worked well and what hasn't for you? Are there things you've done with it that have made it more interesting or changed the way you do business?