Connecticut

Post posts about what is happening in the State of Connecticut.

#swct Social Media and Civic Involvement Redux

Last week, as part of Social Web Week in Connecticut, there was a panel on Social Media and Civic Involvement. Much of the discussion focused around how elected officials can better communicate with their constituents. However, communications via social media is a two way street and some of the discussion focused on how constituents can better communicate with their elected officials as well.

Today at City Hall in New Haven there will be a meeting about establishing a Mayor Task Force on Social Media. (See this New Haven Register report for more information.) What sort of outcomes are people looking for? There are a few different areas that I think it would be beneficial to focus on.

The most obvious is how the city communicates with its residents. Currently, the Mayor’s office sends out press releases, and includes the CTNewsWire on the distribution list. This list is distributed to bloggers, citizen journalists and to anyone else that is interested. Previous press releases remain available online. This helps get some of the message from city hall out to a broader group of people. Mayor DeStefano and his Chief of Staff Sen Matteson are both on Twitter. They haven’t been especially active and don’t have a lot of followers. However, they have been retweeting messages from NHSchoolChange. This is particularly important and I hope to see more efforts like NHSchoolChange on Twitter. NHSchoolChange doesn’t have a lot of followers, but it is a fascinating list to look at to find others focused on social media in New Haven.

It would be great to see other more daily operations of the City Government posting to Twitter. Ideally, the press releases from City Hall should be set up in a way that automatically post to Twitter. It would be great to see emergency services messages going to Twitter, as well as simple things like scheduling in the Mayor’s office.

At the session last week, there was a lively discussion about how State Representative Gary Holder-Winfield from New Haven out tweets all the other political figures tracked by TweetCT. (For more information, see this New Haven Independent story.) Gary’s Twitter and Facebook messages provide an important insight into what is happening in Hartford, as well as a valuable means for constituents to provide input. To the best of my knowledge, there are no Aldermen that are currently writing about Aldermanic meetings in the same way, and this would be a great service to the community.

Durham First Selectwoman Laura Foley Francis spoke about how using social media has greatly opened up the processes of selecting commissioners in her town. This has brought about greater involvement and is another idea from last week’s session that the Mayoral Task Force should explore.

A session later last Tuesday was sponsored by the New Haven Economic Development Corporation, and Social Web Week as but a small example of how social media can help build New Haven’s economic base. Efforts to promote New Haven as a destination should be continued and expanded, as should efforts to help create both New Haven and Yale as centers of excellence in terms of civic social media.

This should also apply to efforts like the Livable Cities Initiative and urban revitalization. Social media needs to join with murals and other efforts to bring pride and respect back to run down parts of the city.

One area where this could be particularly powerful is in education. Let’s open up NHSchoolChange. Let’s get students, parents, teachers and administrators all communicating together via social media about what is happening in their lives. Gary Holder-Winfield writes in a strong authentic voice about his efforts as a State Representative. Several years ago, the New Haven Public Schools were blessed with Gina Coggins.

Gina taught in the New Haven Public Schools and wrote articles about her experiences for the New Haven Independent. They provided insights into what is happening in education that are too often missed in so many initiatives. She encouraged her students to write; to find their voices.

We need voices like Gina’s writing from inside the city schools. We need to find ways that we can hear the students’ voices and the parents’ voices as well.

The most important thing that we need to do is remember that Social Media is not simply a new platform for sending out press releases. It is a chance to have open discussions about how we can draw together as a community to improve where we live, work and play.

Will a Mayoral Task Force spawn new discussions? Will it further what has happened with GoogleHaven and Social Web Week to draw together people in business, education, non-profits, government and daily life into new communities to share ideas to make our lives better? Let us work together to get that chance.

#FF #swct

@benberkowitz @ElmCityParent @YLSAA @stellel @idiot_girl @TheSunQueen @careerfolk @followcb @voytec @kcarpentier77

I often judge the success of a conference based on the number of interesting new people that I connect with at the conference. #swct has been a great series of events and I want to highlight a few of the people that I’ve followed as a result.

I’m skipping over the more obvious people; people that I knew before #swct and that you’ve probably already heard a lot about, for example @andreayap, @jcnork, @giuliag, @retailgoddess and others are friends that I had met before the planning of Social Web Week, and hopefully everyone knows them already.

So, starting off is @benberkowitz of SeeClickFix. I had heard a lot about him from various sources, so in a certain sense, it doesn’t feel like I just met him. However, I wasn’t following him before #swct and if we had met face to face, it was at best, in passing at some conference or another.

I did meet @ElmCityParent during some of the planning sessions, but we never really spoke that much. Yet I’m interested to stay in touch with what she is up to via twitter. I’ve probably spent even less time talking face to face with @YLSAA, but she seems like another important person to stay in touch with on Twitter.

@stellel and @idiot_girl are people that I was pleased to meet and hope to hear a lot more from. They bring an important design perspective to the social web. @idiot_girl and I also share a similar strong dislike of the gurus or so called experts that we run into at too many conferences.

@TheSunQueen took me completely by surprise. Some of the first messages I saw from her triggered my faux-guru radar. She came in towards the end talking about wanting to present something as part of #swct. Presentations almost immediately trigger my faux-guru radar. On top of this, she was promoting an ebook about starting a business. That was a second signal triggering my faux-guru radar. I was very pleased to find that these were false warnings. @TheSunQueen is a fascinating person in many different ways and I look forward to keeping up with her.

Likewise @careerfolk triggered some faux-guru readings. I have an inherent distrust of people promoting activities on LinkedIn as well as any activity that costs money. @careerfolk wanted to promote an event listed on LinkedIn that cost something like $25. We’ve sent some time communicating back and forth online. One of the events that she organized included a good friend, so I’m willing to give her a pass on LinkedIn for the time being and I look forward to further communications.

@followcb initially struck me as little bit of a celebrity. I like celebrities about as much as I like gurus. However, @followcb does not really have the annoying trappings of online celebrities and is a fun person to talk with and follow.

@voytec is a particularly interesting person that I got to know through Social Web Week; a nautical social geek. It is a great combination, and he’s a great photographer as well. Well worth the follow.

Finally, there is @kcarpentier77. We’ve met a few times through various social media activities and I find her very interesting as well.

So, we are almost through with Social Web Week. However, those of us who have connected through it are bound to stay in touch and do many more interesting things with social media in Connecticut. I hope some of my Connecticut readers made it to some of the social web week activities, are considering coming to PodcampCT and will join in plans for other social media activities here.

Have you followed anyone new and interesting through Social Web Week?

Sonic Opens in Connecticut

I’m not normally much of a brand fanboy and often miss or tune out popular culture happenings, so it may seem strange to you that I’m writing about the opening of a new fast food joint in Connecticut, but here goes.

Yesterday, Sonic opened its first drive-in in Connecticut. I rarely eat fast food, but I did stop at a Sonic in Texas back about 2005, and I remember that they have good lime-aid. They’ve also been doing a good job with their social media campaign, so I thought I would trek over and check it out.

They had posted a message on a mailing list a while ago about a give-away that they were having that I had gone to and run into a social media buddy. I picked up a Sonic CT T-shirt and wore that.

My first stop was to pick up my daughter at camp. As I walked in a couple of the counselors saw my T-shirt and comment, “Oh, I forgot, Sonic is opening today.” I don’t think they were going to try and make the trip to Wallingford for a burger, however. As we walked out, one of the mother’s picking up her kids saw the T-shirt and commented about how she wished she were younger and could strap on roller skates and work at Sonic.

As we drove up, I told Fiona that it might be a bit of a wait. A lot of people might be stopping by to check out the new Sonic. As we waited in line to get into the parking lot, I asked Fiona how important it was to her to pull up at one of the drive-in spots and have someone deliver our food on rollerskates, or if drive-thru would be okay.

When we were told that the wait for a drive-in spot was around two-hours, she agreed that drive-thru would be fine. Yet even the drive-thru had a long wait and the guy directing traffic suggested we come back in about half an hour. I explained that we lived about half an hour drive away and that didn’t really make sense, so he waved us through.

As we sat in the car, waiting to order our food, Fiona and I talked about the events of the day. Her Nanna had gotten her a new T-shirt. It said KISS on it. Fiona had seen KISS on American Idol. She didn’t really like their makeup, but she thought their music was okay, and any shirt that Nanna got her is special.

We talked about camp, and swimming, and when Kim would be home from work. A Sonic employee came out with Slush samples for people waiting in line. Fiona took a shot of the Green Apple Slush. I had the Orange Slush. We both agreed that the Green Apple Slush was much better than the Orange Slush.

Finally, we got our chance to drive up and order. I had a cheeseburger with the works, onion rings, and a large cherry lime-aid. Fiona tried her first corn-dog, along with fries and a Watermelon Slush.

The burger was better than most fast food. The onion rings were very good, and the large Cherry Lime-Aid was very large. It was also very good. Fiona was pleased to have her first corn dog, but she didn’t really like it that much. The Watermelon Slush was good, but she prefers the Green Apple Slush. She had a bite of my burger which she enjoyed and discovered that she does like mustard on burgers afterall.

As we drove home, I reflected to myself, “Was it really worth the drive and the wait?” If I were just stopping to get fast food, it would not have been worth it. Yet the whole experience was about much more than that. It was about spending time with my daughter doing something fun and a little bit out of the ordinary. That is worth it, whether it be waiting for Sonic not so fast food on the day they opened, or many other quirky things that make life a little more interesting.

Meaning: Eat, Pray, Love, Tom Foley, and #swct

Between the heat, technology problems, a bunch of funerals, planning Social Web Week, and a couple of mailing lists that have been pretty noisy recently, I feel like I’m falling way behind. I haven’t been reading emails and replying as quickly as I would like. I haven’t been reading as many other websites as I would like. I haven’t been spending as much time writing as I would like. I have spent a bit more time reading, and reflecting, and even relaxing in the pool, all of which is good. I’ve also spent a bit of time worrying about getting enough billable hours.

All of this brings me to some interesting questions. What is the proper work-life balance? How does a recession affect the proper balance? If you’re self-employed and working online, what are appropriate work hours? What if your work involves writing and socializing online? From a writing perspective, what is the right balance between writing, reflecting, reading (both online and off), and experiencing? Perhaps even more interestingly, how do we make these determinations?

I often go back to an old labor union chant, “Our life is more than our work, and our work is more than our job.” They overlap. They influence one another, but too often people confuse the three different ideas.

One idea that is always helpful within a group is to examine the group’s primary task. On one mailing list, there have been a lot of emails that have felt off-topic. People have taken time away from the group, and in extreme cases left the group because they were not getting what they wanted from the group. One friend suggested that there are two useful questions that need to be posed, “What do you think your purpose was in making that contribution?” and “What was the result that it produced?”

Sometimes, we may make contributions to groups we are part of, not out of our desire to help the group with its primary task, but out of some personal needs. We may even try to convince ourselves that we are really seeking the help the group. Sometimes, we might even be on task, but ineffective. That is where the second question comes in.

Of course, this second question can be more problematic. We cannot always clearly attribute certain results to the actions we have taken. Sometimes we may attribute results to our actions when they were really caused by something else, or we may convince ourselves that the certain results were due to our actions when they were really due to something else.

Underlying all of this is how we understand the purpose to our lives. It is easy to look at this in terms of Abraham Maslow’s hierarchy of needs. At the most basic level, there are the physical needs; food, water, shelter, etc. Higher up the hierarchy there needs of feeling safe, loved, having self esteem and reaching some sort of self-actualization. Yet even in this, there are questions about how fine our food needs to be or how comfortable our shelter needs to be. Ascetic mystics who seem focused on self-actualization, eating the simplest fare and living in the sparsest conditions come to mind.

Viktor Frankl’s book “Man’s Search for Meaning” provides another view to explore. How was it that people could keep on in concentration camps? Where did people get ability to help others in these difficult situations while at the same time, others tried to take advantage of those around them?

As I relaxed at the town pool the other day, a woman talked about reading the book “Eat, Pray, Love” and I thought about how this book relates to our search for balance. Is there something going on in our world right now that is leading more of us to renew a search for balance?

How did September 11th affect Americans’ view of the meaning of their lives? How was this affected by the politics of the last decade and how did the politics of the last decade shape our views of the meaning of our lives? What impact has the oil spill in the Gulf of Mexico had on the way we understand our lives?

Recently, I reconnected with a bunch of old friends from Grace Church in New York City from the 1980s. In that circle and others, I used to ponder parts of the Westminster Shorter Catechism. “What is the chief end of Man?” “Man’s chief end is to glorify God and enjoy him forever.” As I listened to the discussion of “Eat, Pray, Love”, it sounded like the author was touching this idea of enjoying God forever in a broader tradition than that of the Westminster Shorter Catechism.

“What is the chief end of Man?” Perhaps this is a question that we need to be asking our political leaders. Dan Malloy and Ned Lamont are fighting for our votes as they seek to become the Democratic nominees for Governor in the State of Connecticut. They have sniped at one another. They have offered ideas about how they would address the problems our state faces. Underneath all of this is the question of what is their chief end?

This is perhaps even more pointed when we look at the GOP Gubernatorial Candidate Tom Foley seeking to prevent his opponent from receiving public financing. Does this reflect some broader effort to glorify God and enjoy God forever? Is it part of some effort to make help others find meaning in their lives? I suspect Foley supporters might try to spin it that way. It is about making sure that the letter of the law is followed, whether or not it matches the spirit of the law. It is about trying to prevent the government from distributing money to help voters learn about the candidates, because of a belief that money can be better spent by individuals, especially those who can spend millions of their own money to try and influence political discourse in our state and country.

Meanwhile, I, and others, need to attend to the lower levels of Maslow’s hierarchy. I need to find more billable hours to earn bread for my table. Others need to get more people visiting their businesses. Social Web Week seems to be a good way to focus on this.

On Saturday, I went to the Tweetcrawl at Miya’s Sushi in New Haven. Miya’s sushi focuses on great food that is sustainable. It has a feeling of meeting people at different levels in Maslow’s hierarchy. Social media can be a tool to help us find friendship and self-esteem and connect with others also seeking self-actualization. It can also be a tool to help people take advantage of one another, and we all need to make our choices about how we use social media.

Now, I’ve had my brief time of reflection and writing. “What do I think my purpose was in making this contribution?” Some of it is simply fulfilling a need to reflect and write. It is who I am. Some of it, perhaps, is about some need to try and get others to stop and reflect; reflect about how their lives may or may not be glorifying God, enjoying God, or helping others do so. I doubt it is something that would result in a new billable contract, but I wouldn’t mind that either.

As to “What was the result that it produced?” we will have to wait and see. What do you think?

#swct Gets off to a Great Start

Saturday morning, a couple dozen social media enthusiasts gather at John Davenport's Restaurant at the top of the Omni Hotel in downtown New Haven to kick of Social Web Week Connecticut 2010. A video message from Mayor John DeStefano was shown amidst many messages being sent out via Twitter, Foursquare, ustream, qik, Facebook and other forms of social media.

The theme for Saturday was Destination CT, with the Omni as the first destination. The theme for Sunday is Family and Friends with many more great destinations, but it turned out that Saturday was also a family day as families gathered at the kickoff. Children of various organizers handled the cameras and cellphones to send out various pictures and video streams.

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