The EntreCard Twitter Fiasco
Yesterday, EntreCard announced a widget that would display tweets that anyone posted about them. The blog post, included an update:
Just a quick note that Entrecarders are expected to be on their best behavior. Any intentional use of profanity or harassment directed at other Entrecarders or Entrecard Staff using Twitter will result in immediate account deletion. We have a zero tolerance policy for harassment at Entrecard.
It is not clear if this update was put up before or after Turnip of Power tweeted Is that asshat from Entrecard still wearing his asshat?.
As a result, Turnip of Power has been banned from EntreCard. One person asked, “Can I still speak poorly of Entrecard’s users on my blog? How about in my living room?”
It appears as if Entrecard is making the classic mistake of inexperienced startups online. The danger of online social marketing is that you can’t control what people will say about you. An even greater danger is what happens when you attempt to do so.
It isn’t a new lesson. Last November, conservatives used the #dontgo to try and get their message out on twitter and beyond. The problem is that liberals hopped in and used that to promote their own message. The website that was set up to monitor #dontgo messages was quickly modified to filter out message that the conservatives felt were inappropriate.
It is even more problematic when people running one website place conditions on what people can say about the site on other websites. A response on the Entrecard blog is entitled ‘Embracing negative publicity’. It sounds like the classic mistake done in damage control. Instead of admitting an error and trying to address the problem, it is a defensive, “I meant to do that” response.
Meanwhile, more people, including top droppers have been leaving EntreCard. The discussion on Twitter is predominantly critical. It is too bad. EntreCard is a great idea, run horribly. It is surprising that a viable competitor to EntreCard hasn’t sprung up yet.
It will be interesting to see what happens next.
wow...I'm in shock. Turnip
Submitted by Anonymous on Sat, 12/06/2008 - 13:34. span>wow...I'm in shock. Turnip of Power got banned for making one silly comment? That's amazing to me. EC is becoming a bit too Big Brother-ish in some ways, perhaps? Those type tactics do not reflect well on the site at all....
By the way, jealous of Debbie Lane's "freedom of not dropping".
Perhaps I will be sailing on that boat someday soon myself! :)
wow...I'm in shock
Submitted by Anonymous on Sat, 12/06/2008 - 13:37. span>wow...I'm in shock.
wow...I'm in shock. Turnip of Power got banned for making one silly comment? That's amazing to me. EC is becoming a bit too Big Brother-ish in some ways, perhaps? Those type tactics do not reflect well on the site at all....
By the way, jealous of Debbie Lane's "freedom of not dropping".
Perhaps I will be sailing on that boat someday soon myself! :)
This is interesting
Submitted by Anonymous on Tue, 12/16/2008 - 18:31. span>I don't want to get in the middle of this mess that Entrecard has created but I'd like to leave my opinion about that site. I am a member of Entrecard but I've found that visiting blogs for two seconds to drop their card and in turn having them do the same is not a good way to promote your blog. I mainly use the site to find blogs that I enjoy reading. Isn't the main goal to get visitors to read and comment on your posts, not spend two seconds visiting your blog with the intent to go and visit another one? Entrecard is a great idea but I agree that someone can create a site that is even better.