Conferences
Embracing the Untaskforce, Social Media and Civic Involvement - #swct
Submitted by Aldon Hynes on Wed, 07/21/2010 - 03:45Local Governments, when faced with specific problems, often convene special task forces. These task forces have a typical format. They are focused on a specific problem. These problems are broken into their component issues. Stakeholders are identified and politically well connected people that have time, interest and some basic level of expertise are recruited and a timeline is established for the taskforce to meet specific outcomes.
Social media has the potential to turn all of this on its head. Political connections are supplemented with connections that have been strengthened through the use of online tools. Experts in specific areas can be found and connected to online. In New Haven, a growing group of people have worked together to promote New Haven as a location for Google to roll out its high speed Internet testbed and to organize Social Web Week, referred to by the hashtag #swct. Now, they seek to continue their discussions in City Hall about the possibility of a Social Web Task Force.
The initial reaction was similar to what any local government would do. The interested parties gathered in City Hall with the goal of identifying the key objectives, stakeholders and outcomes. Yet something interesting and different emerged. Instead of establishing a list of objectives like: use social media to help the residents of New Haven better understand what is happening in the public schools or the aldermanic chambers, a single objective emerged. While a specific phrase was not used, the idea is something like establishing a framework or platform to enable connections between New Haven stakeholders to improve the quality of life in New Haven.
This, of course, begs the question, who are the stakeholders in New Haven? The answer was immediately clear. Everyone. With such broad goals, how do you proceed? How do you measure outcomes? Based on some of the ideas from the GoogleHaven effort, it was quickly agreed that we need to connect 100 people with ideas about how to improve the quality of life in New Haven to people that can help make those ideas happen.
Some people immediately thought about a platform in terms of the technology. Perhaps some thought of something like SeeClickFix on steroids. Yet a platform or framework for accomplishing this task may be more about the people and their connections than the underlying technology. It may be that technological tools already exist and what is really needed is getting more people thinking about and aware of how they can use such existing tools to help make connections that will strengthen New Haven.
In many ways, this leads back to Open Space Technology, the underlying ideas behind unconferences such as barcamps and the upcoming Podcamp in Connecticut. With thousands of stakeholders, any of which may have great ideas that need to be heard, it would be presumptuous for the couple dozen people in a conference room in City Hall to come up with the list of issues to be addressed. Instead, a process to facilitate anyone in New Haven finding others to work with them on ideas to improve New Haven should be established. Done right, this will help people get better services from their government and bring better ideas to their government. It will use social media to reduce bureaucracy. It will help make local government much more of a government, of, by and for the people.
One set of ideas is likely to be ways of further refining the process of using social media to facilitate people connecting to share ideas with others in New Haven. So, while there are initial goals of connecting one hundred people with one hundred ideas in one hundred days, the process will be iterative. It will change and even better methods will emerge. From a technology perspective, it will be similar to Rapid Application Development. It seems like Open Space Technology and Rapid Application Development logically go hand in hand.
Perhaps a good way of looking at this is in terms of an ‘untaskforce’. An untaskforce is to task forces what an unconference is to conferences. Will New Haven succeed in setting examples of new forms of local government interaction based on untaskforces? Folks at City Hall appear receptive and the people behind GoogleHaven and #swct appear eager to build upon their earlier successes.
Join New Haven in exploring an untaskforce. Share your ideas about how we can help people use new tools to better connect and share ideas about improving New Haven. What do you think the framework or platform should be like? There will be a meeting next Tuesday at City Hall at 9:30 in the morning. I will be there. Between now and then, I’ll mostly be on vacation, so I may not be responding to messages as quickly as normal, but let me know your ideas, or simply show up next Tuesday.
What is the Difference Between a Good Podcamp and a Great Podcamp?
Submitted by Aldon Hynes on Sun, 07/18/2010 - 20:21As I was preparing for an interview about the upcoming Podcamp here in Connecticut, I thought about how I would describe a good podcamp and a great podcamp and I think it reflects some important things about podcamps.
A good podcamp is one where everyone comes away having learned something new. This reflects something very important about my philosophy of podcamps. A good podcamp does not have people coming in to do presentations. Presentations are done by self professed experts trying to tell other people something important that they’ve learned. There are places for presentations, but I don’t think podcamps are one of them. Presentations reflect a major problem in so much of online media today. Everyone wants to talk, and no one wants to listen. A good podcamp is one where everyone goes to listen and learn. They go there to participate and share their thoughts as others do the same thing. This is why a good podcamp is one where everyone comes away having learned something new.
A great podcamp is one where people discover ideas that haven’t been thought about before. To a certain extent, there is a common belief that if you can think of doing something online, someone else has already thought of it. There is probably a lot of truth to this, which is why a great podcamp might be a rarity. Yet when people gather to share ideas, there is always the possibility that a couple ideas get shared in such a way that a new idea can emerge out of them, that none of the people sharing ideas had ever thought of. These experiences can be truly wonderful and can be what can make a podcamp great.
Recently those of us planning PodcampCT have been sharing metaphors for podcamp. Joe Cascio described it as a giant potluck dinner. When everyone comes to a giant potluck dinner, they have the opportunity to taste something new. Everyone can taste, or learn, something new, if they come not only to show off their own food but also sample other foods.
I described it as a giant brainstorming session. These brainstorming sessions are where new ideas emerge. To combine my metaphor with Joe’s, a great podcamp is one where everyone comes to the potluck dinner and tries something new, and then the magic happens. Someone gets the idea to combine recipes that different people have brought to create a whole new recipe. This new recipe is what makes a podcamp great.
PodcampCT is coming up in October in New Haven. There will be other podcamps coming up over the next few months. Will you go to a podcamp? Will you try something new to you? Will you brainstorm with other campers and come up with something new to everyone?
Podcamps, try them, you’ll like them.
Meaning: Eat, Pray, Love, Tom Foley, and #swct
Submitted by Aldon Hynes on Mon, 07/12/2010 - 09:35Between the heat, technology problems, a bunch of funerals, planning Social Web Week, and a couple of mailing lists that have been pretty noisy recently, I feel like I’m falling way behind. I haven’t been reading emails and replying as quickly as I would like. I haven’t been reading as many other websites as I would like. I haven’t been spending as much time writing as I would like. I have spent a bit more time reading, and reflecting, and even relaxing in the pool, all of which is good. I’ve also spent a bit of time worrying about getting enough billable hours.
All of this brings me to some interesting questions. What is the proper work-life balance? How does a recession affect the proper balance? If you’re self-employed and working online, what are appropriate work hours? What if your work involves writing and socializing online? From a writing perspective, what is the right balance between writing, reflecting, reading (both online and off), and experiencing? Perhaps even more interestingly, how do we make these determinations?
I often go back to an old labor union chant, “Our life is more than our work, and our work is more than our job.” They overlap. They influence one another, but too often people confuse the three different ideas.
One idea that is always helpful within a group is to examine the group’s primary task. On one mailing list, there have been a lot of emails that have felt off-topic. People have taken time away from the group, and in extreme cases left the group because they were not getting what they wanted from the group. One friend suggested that there are two useful questions that need to be posed, “What do you think your purpose was in making that contribution?” and “What was the result that it produced?”
Sometimes, we may make contributions to groups we are part of, not out of our desire to help the group with its primary task, but out of some personal needs. We may even try to convince ourselves that we are really seeking the help the group. Sometimes, we might even be on task, but ineffective. That is where the second question comes in.
Of course, this second question can be more problematic. We cannot always clearly attribute certain results to the actions we have taken. Sometimes we may attribute results to our actions when they were really caused by something else, or we may convince ourselves that the certain results were due to our actions when they were really due to something else.
Underlying all of this is how we understand the purpose to our lives. It is easy to look at this in terms of Abraham Maslow’s hierarchy of needs. At the most basic level, there are the physical needs; food, water, shelter, etc. Higher up the hierarchy there needs of feeling safe, loved, having self esteem and reaching some sort of self-actualization. Yet even in this, there are questions about how fine our food needs to be or how comfortable our shelter needs to be. Ascetic mystics who seem focused on self-actualization, eating the simplest fare and living in the sparsest conditions come to mind.
Viktor Frankl’s book “Man’s Search for Meaning” provides another view to explore. How was it that people could keep on in concentration camps? Where did people get ability to help others in these difficult situations while at the same time, others tried to take advantage of those around them?
As I relaxed at the town pool the other day, a woman talked about reading the book “Eat, Pray, Love” and I thought about how this book relates to our search for balance. Is there something going on in our world right now that is leading more of us to renew a search for balance?
How did September 11th affect Americans’ view of the meaning of their lives? How was this affected by the politics of the last decade and how did the politics of the last decade shape our views of the meaning of our lives? What impact has the oil spill in the Gulf of Mexico had on the way we understand our lives?
Recently, I reconnected with a bunch of old friends from Grace Church in New York City from the 1980s. In that circle and others, I used to ponder parts of the Westminster Shorter Catechism. “What is the chief end of Man?” “Man’s chief end is to glorify God and enjoy him forever.” As I listened to the discussion of “Eat, Pray, Love”, it sounded like the author was touching this idea of enjoying God forever in a broader tradition than that of the Westminster Shorter Catechism.
“What is the chief end of Man?” Perhaps this is a question that we need to be asking our political leaders. Dan Malloy and Ned Lamont are fighting for our votes as they seek to become the Democratic nominees for Governor in the State of Connecticut. They have sniped at one another. They have offered ideas about how they would address the problems our state faces. Underneath all of this is the question of what is their chief end?
This is perhaps even more pointed when we look at the GOP Gubernatorial Candidate Tom Foley seeking to prevent his opponent from receiving public financing. Does this reflect some broader effort to glorify God and enjoy God forever? Is it part of some effort to make help others find meaning in their lives? I suspect Foley supporters might try to spin it that way. It is about making sure that the letter of the law is followed, whether or not it matches the spirit of the law. It is about trying to prevent the government from distributing money to help voters learn about the candidates, because of a belief that money can be better spent by individuals, especially those who can spend millions of their own money to try and influence political discourse in our state and country.
Meanwhile, I, and others, need to attend to the lower levels of Maslow’s hierarchy. I need to find more billable hours to earn bread for my table. Others need to get more people visiting their businesses. Social Web Week seems to be a good way to focus on this.
On Saturday, I went to the Tweetcrawl at Miya’s Sushi in New Haven. Miya’s sushi focuses on great food that is sustainable. It has a feeling of meeting people at different levels in Maslow’s hierarchy. Social media can be a tool to help us find friendship and self-esteem and connect with others also seeking self-actualization. It can also be a tool to help people take advantage of one another, and we all need to make our choices about how we use social media.
Now, I’ve had my brief time of reflection and writing. “What do I think my purpose was in making this contribution?” Some of it is simply fulfilling a need to reflect and write. It is who I am. Some of it, perhaps, is about some need to try and get others to stop and reflect; reflect about how their lives may or may not be glorifying God, enjoying God, or helping others do so. I doubt it is something that would result in a new billable contract, but I wouldn’t mind that either.
As to “What was the result that it produced?” we will have to wait and see. What do you think?
#swct Gets off to a Great Start
Submitted by Aldon Hynes on Sun, 07/11/2010 - 10:15Saturday morning, a couple dozen social media enthusiasts gather at John Davenport's Restaurant at the top of the Omni Hotel in downtown New Haven to kick of Social Web Week Connecticut 2010. A video message from Mayor John DeStefano was shown amidst many messages being sent out via Twitter, Foursquare, ustream, qik, Facebook and other forms of social media.
The theme for Saturday was Destination CT, with the Omni as the first destination. The theme for Sunday is Family and Friends with many more great destinations, but it turned out that Saturday was also a family day as families gathered at the kickoff. Children of various organizers handled the cameras and cellphones to send out various pictures and video streams.
#swct Analytics
Submitted by Aldon Hynes on Sat, 07/10/2010 - 08:04Social Web Week starts in a couple of hours and I thought I would take a few minutes to explore the Google Analytics data about the website. In the month leading up to Social Web Week, there have been around two thousand unique visitors to the website, the vast majority being from Connecticut. While much of the traffic is from the Greater New Haven area, the traffic is coming from just about every corner of the state.
As a new site, less than 10% of the traffic comes from search. Nearly half of the traffic comes directly, and the rest comes from referring sites. What I find interesting is that around half of referring traffic is from Facebook. Twitter provides another quarter of the referring traffic, and the rest comes from a variety of sites. LinkedIn comes in third, only generating about 5% of the referring traffic.
Traditional and new news sites, include WTNH, the New Haven Register, The Day, and Lymelive provided about 10% of the referring traffic, with another 10% coming from blogs and websites of people involved in organizing the events.
Less than 10% of the traffic came from mobile devices, with nearly two thirds of the mobile traffic coming from iphones. Most of the remaining traffic came from Androids and Blackberries.
The pages getting the most traffic are being led by the page describing Saturday events. Tuesday is currently the second most popular and Monday is coming in third.
The average visitor to the website spends around five minutes on the website, and looks at over three different pages.